Q: What exactly does web site migration imply and what does it include?
A: The web site migration service that we are offering is free (to a certain extent). We’ll transfer your web site(s) to our ultra–modern cloud hosting platform without you having to do anything. We know from experience that changing web hosting providers can lead to lost info and undesirable downtime. This is the reason why we will perform all that for you at no cost!We’ve got highly knowledgeable administrators whose main task is to make certain that your site performs precisely as it did on your previous web hosting platform. Our administrators are experts in migrating custom–made websites, as well as websites that are based on famous scripts such as WordPress and Joomla™.
Q: How long will it take for my website to be moved over to your platform?
A: We strive to carry out all website migrations as quickly as possible. Still, we don’t have a fixed time frame for website migrations. There are different elements that you need to take into account – the mere size of your web site and the workload of our website migration team, etc. We always strive to accomplish each migration within 48 hours. With smaller sites, our staff typically manages to finish within 24 hours.
Q: My privacy is crucial to me. What data do you require?
A: We do not need any sensitive information. We’ll need, however, the login info for your current web hosting account and the name of the website that you wish to transfer.
Q: I give you access to sensitive data. How can I be sure that you won’t misuse it?
Q: Will my site be unavailable during the migration?
A: Nope. Your web site will remain reachable online during the transfer. As soon as everything is done on our end, we will let you know so that you can examine it and check for any problems. If everything’s fine, all you will have to do is update your domain name’s DNS resource records.
Q: Will my present web hosting provider need to provide any information/assistance?
A: No. Aside from your login credentials for the Control Panel, we don’t require anything. We’ll never touch base with your hosting provider. They won’t know anything about the migration either.
Q: Does it matter what platform my current hosting provider is using?
A: Yes. We support all common Linux–based hosting platforms. We do not support Windows–based hosting platforms, since we do not provide Windows hosting services ourselves.Additionally, we do not support proprietary web site creation and management tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.