A 99.9% Server Uptime
The major benefit of building your own shared website hosting system is that you don’t have to be worried about compatibility – you set up a given set of software applications in such a way so as to be compatible with a given set of hardware elements. The result is something significantly more stable and dependable, as there are fewer potential risks of failure. We’ve built our cloud hosting platform using proven hardware parts plus a seriously customized version of SELinux so as to set up a truly secure and safe home for your personal web sites.
That is the reason why, with each of our shared website hosting plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it is essential to also set up your own network architecture. That is the reason why we set up a custom internal network in each one of our data center facilities. Based on enterprise–grade Juniper switches and routers, our internal network allows for super–fast data transmission rates and is also completely redundant.
As a result, you can enjoy a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe and in our data center in AU, irrespective of which hosting service you’ve opted for.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your money at risk, you cannot feel truly safe. For this reason, with all our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel happy with our hosting service or if you want to use a bit more powerful web hosting solution, like a VPS servers or a dedicated servers – you’ll get a full refund, with no hidden costs or reimbursement charges.
24/7 Technical Support
When you operate a hosting company, your technical support engineers are of chief importance. This is exactly why we have cautiously selected a very accomplished group of technicians, each with several years of training behind his back. With their help, we offer 24x7 support with each of our web hosting services.
And not just that, our company offers a 1–hour response time guarantee. All customer service inquiries are replied to within an hour and our average ticket response time is less than twenty minutes!